Any request for exchange has to notify EFFORTLESS no later than 3 days upon received product.
To be eligible for a exchange, your item must be defective upon receiving, unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase and photo of defective item email to email@example.com
There are certain situations where only partial refunds are granted: (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. Once approved, we will dispatch out a new item in good condition to you.
* Any item not in its original condition, damaged or missing parts will not be application for return.
To return your product, please deliver to: A-16-02, Damansara Foresta, Jalan PJU9, Persiaran Meranti, Kuala Lumpur, 52200, Malaysia.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are refundable, provided your return item is approved. If you receive a refund, the cost of return shipping will be added to your refund.
You must provide the receipt for return shipping in order for us to refund you the amount of money.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over RM100, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.